Terms & Conditions

Welcome to FLOA! By accessing our website and purchasing our products, you agree to be bound by the following Terms and Conditions:

Information Gathered by FLOA Fashion Design

FLOA Fashion Design is the custodian of https://www.floaclothing.com. By utilizing the site, you expressly agree to adhere to the Terms of Use and the site’s privacy policy. FLOA Fashion Design retains the right to modify these terms at any time, and violation may result in termination of site access.

Site Operation

The site operates under the governance of the United Arab Emirates (UAE), and users outside the UAE are accountable for compliance with local laws. The laws of the UAE govern site usage.

Multi-Currency Priced Transaction

The displayed price and selected currency will be charged to your card. Online purchases are subject to the terms of respective merchant service providers.

Product Information and Availability

We strive to provide accurate and up-to-date product information, including descriptions, images, and pricing. However, we cannot guarantee the accuracy, completeness, or availability of any product displayed on our website. We reserve the right to modify or discontinue any product at any time without prior notice.

Ordering and Payment

To place an order, you must provide accurate and complete information, including your name, address, and payment details. We accept payment through the methods specified on our website. Once your payment has been processed, we will send you a confirmation email with the details of your order.

Purchases

Payment is accepted through Visa or Mastercard debit and credit cards in AED. These terms supersede other communications, and we do not offer refunds in cards or cash. Refunds, when applicable, will be issued in the form of a credit note on the website. It is essential to review our Refund Policy for detailed information on the issuance of credit notes.

Shipping and Delivery

We aim to ship your order within 2-4 weeks from the date of purchase. Delivery times may vary depending on your location and shipping method. We are not responsible for any delays or damages caused by the shipping carrier. Please ensure that your shipping address is accurate and complete.

Exchanges

We accept exchanges for products within 7 days of the delivery date. The products must be in their original condition, with all tags and packaging intact. Customers are responsible for the shipping costs of exchanged products.

Refunds

We do not offer refunds for our products. However, we may offer refunds in the form of store credit, at our sole discretion. Store credit may be used to purchase products on our website and is subject to the same terms and conditions as any other purchase. Store credit is valid for one year from the date of issue.

Quality Assurance Clause

In the event that the received product does not meet our stated standards of quality, as outlined in our homepage slogan "Quality. Attention To Detail," FLOA Fashion Design is committed to rectifying the issue. While we strive to ensure product excellence, any unintentional errors will be addressed promptly to uphold our commitment to quality.

Color Variation Disclaimer

Please be advised that the colors of the products displayed on our website may slightly differ from reality due to the digitization of pictures. FLOA Fashion Design acknowledges this potential variation and seeks your understanding in such cases. We aim to represent our products as accurately as possible, and any differences are unintended.

Intellectual Property

All content on our website, including images, text, and logos, is the intellectual property of FLOA. You may not use or reproduce any of our content without our prior written consent.

Disclaimer of Warranties

We provide our products "as is" without any warranties or guarantees of any kind, whether express or implied. We do not guarantee that our products will meet your expectations or requirements. We are not responsible for any damages or losses arising from the use or inability to use our products.

Limitation of Liability

In no event shall FLOA or its affiliates be liable for any damages, whether direct, indirect, incidental, or consequential, arising from the use or inability to use our products or website. This includes, but is not limited to, damages for loss of profits, data, or other intangible assets.

Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any dispute arising from or related to these Terms and Conditions shall be resolved through arbitration in accordance with the rules

Office Foreign Assets Control (OFAC) Sanctioned Countries

FLOA FASHION DESIGN will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries AND individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not country specific.

Permitted Use

You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use.

Your Account

If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices.

No Commercial Use

This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind.

Links and Search Results

FLOA Fashion Design assumes no responsibility for third-party sites linked to the site.

Severability

If any provision of the Terms of Use is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.

Headings & Section Titles

Headings & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.

Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Your continued use of our website and products constitutes your acceptance of any such changes. If you have any questions or concerns about our Terms and Conditions, please contact us at [email protected]. Thank you for choosing FLOA!